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News

The latest news and industry updates from Cadogan Keelan Westall
 
News

The latest news and industry updates from Cadogan Keelan Westall
 
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Click on the headline for the latest news...

Click on the headline for the latest news...
Our latest Customer Satisfaction Survey Results

We are pleased to announce the results of our latest customer satisfaction survey.

We constantly strive to improve our performance to our clients and receiving feedback from you is essential to this process. We do take on board all of your comments and use this to improve our performance.

Thank you for taking the time to complete our survey.

Click here to see our results

Cadogan Keelan Westall Business Breakfast

Cadogan Keelan Westall were pleased to host the Bordon and Whitehill Business Breakfast on Thursday 25th February. We provided a sumptuous breakfast including bacon sandwiches and Danish pastries.

Cadogan Keelan Westall are keen to work closely with local businesses and this gave us the fantastic opportunity to meet local business owners in a relaxed and informal environment to discuss their commercial property insurance requirements.
Customer Satisfaction Survey update

A great big thank you to all our clients who took the time to complete our Customer Satisfaction Survey. We are pleased to announce that the winner of our Magnum of Champagne is Danielle Leon from Esskay Management Services, congratulations!

We will be compiling all the data and providing you with feedback very soon.
Energy Performance Certificate update

Air conditioning systems can account for up to 50% of the energy used in a building and as such are specifically targeted under the Energy Performance of Buildings (England and Wales) Regulations 2007 which came into force earlier this year

See our technical bulletin

CKW recruit new Sales Team

As part of a company-wide focus on developing and maximising sales opportunities, Barbon has created a sales team whose aim will be to win new business for the group with a direct focus on Cadogan Keelan Westall opportunities. Should you wish to contact a member of our sales team please call 01420 488288

Doing our bit for Charity
Cadogan Keelan Westall and Keelan Westall continues to raise funds for Naomi House Children's Hospice. Sponsored walk demonstrates Hampshire–based commercial property insurance broker’s commitment to chosen charity

Keelan Westall & Cadogan Keelan Westall staff recently successfully completed a ten–mile sponsored walk in aid of the Hampshire-based commercial property insurance broker’s chosen charity Naomi House Children’s Hospice. The team of five exceeded their initial fundraising target of £1000 — with donations still coming in to support this great cause. www.justgiving.com/kwnaomihousewalk

Naomi House hasn’t escaped the credit crunch with £5.7 million worth of deposits at risk with the British–based Icelandic bank Kaupthing Singer & Friedlander. As a result, continued voluntary and charitable support like that provided by Keelan Westall is more important than ever.

Naomi House Charity Committee comprising Rachel Spayne, Louise Hunt, Amy Innes, Louise Tanner and Clara Chaddock, took just 4.5 hours to complete the walk. The route started and ended in the pretty village of Odiham, passing Dogmersfield House, Tundry Pond, up along the Basingstoke Canal and back via Greywell.

Naomi House opened in June 1997 and today provides much need respite and terminal care, plus bereavement support for children and their families from across the south of England, covering Berkshire, Dorset, Hampshire, the Isle of Wight, Wiltshire and the fringes of West Sussex and Surrey.


"Cadogan Keelan Westall shortlisted for Claims Team of the Year" - Insurance Day London Market Awards 2009

We would like to congratulate our dedicated claims team in being shortlisted for the Insurance Day London Market Awards, with special recognition and thanks to Sue Regan who submitted the entry for the Team.

"Our philosophy has always been to provide a first class 'personal' service to our clients and the team is dedicated to ensure each claim is dealt with as efficiently as possible in a courteous and professional manner." Sue Regan – Claims Manager

The event was hosted in the Ballroom at the Grosvenor House Hotel in London on Thursday 3rd December. 420 guests enjoyed an awards banquet, including public speaking and hosting by Robert Marshall Andrews; the Labour Member for Parliament for Medway.

The sponsors this year were: CII, Clyde & Co, Dewey & LeBoeuf, Markel International, Holman Fenwick Willan HFW & QBE and the twelve categories for the 2009 event were;

The criteria for Claims Team of the Year entrants were that the winner must have shown a good track record for excellent claims handling skills, or must have put in place a claims initiative which benefitted the customer and demonstrated innovation both in underwriting risk and dealing with claims. The judges focused on the skill of establishing claims paying processes, including transparency and service to the client, speed of payment, elimination expense costs and innovation in the claims paying processes.

Chosen from hundreds of submissions; we were shortlisted and sat proudly amongst many well known international insurance companies as the providers of a first class Claims service.

Our submission highlighted not only our customers' testimonials on working ethics but included detailed information on how claims had improved their speed of payment.
Our latest Customer Satisfaction Survey Results

We are pleased to announce the results of our latest customer satisfaction survey.

We constantly strive to improve our performance to our clients and receiving feedback from you is essential to this process. We do take on board all of your comments and use this to improve our performance.

Thank you for taking the time to complete our survey.

Click here to see our results

Cadogan Keelan Westall Business Breakfast

Cadogan Keelan Westall were pleased to host the Bordon and Whitehill Business Breakfast on Thursday 25th February. We provided a sumptuous breakfast including bacon sandwiches and Danish pastries.

Cadogan Keelan Westall are keen to work closely with local businesses and this gave us the fantastic opportunity to meet local business owners in a relaxed and informal environment to discuss their commercial property insurance requirements.
Customer Satisfaction Survey update

A great big thank you to all our clients who took the time to complete our Customer Satisfaction Survey. We are pleased to announce that the winner of our Magnum of Champagne is Danielle Leon from Esskay Management Services, congratulations!

We will be compiling all the data and providing you with feedback very soon.
Energy Performance Certificate update

Air conditioning systems can account for up to 50% of the energy used in a building and as such are specifically targeted under the Energy Performance of Buildings (England and Wales) Regulations 2007 which came into force earlier this year

See our technical bulletin

CKW recruit new Sales Team

As part of a company-wide focus on developing and maximising sales opportunities, Barbon has created a sales team whose aim will be to win new business for the group with a direct focus on Cadogan Keelan Westall opportunities. Should you wish to contact a member of our sales team please call 01420 488288

Doing our bit for Charity
Cadogan Keelan Westall and Keelan Westall continues to raise funds for Naomi House Children's Hospice. Sponsored walk demonstrates Hampshire–based commercial property insurance broker’s commitment to chosen charity

Keelan Westall & Cadogan Keelan Westall staff recently successfully completed a ten–mile sponsored walk in aid of the Hampshire-based commercial property insurance broker’s chosen charity Naomi House Children’s Hospice. The team of five exceeded their initial fundraising target of £1000 — with donations still coming in to support this great cause. www.justgiving.com/kwnaomihousewalk

Naomi House hasn’t escaped the credit crunch with £5.7 million worth of deposits at risk with the British–based Icelandic bank Kaupthing Singer & Friedlander. As a result, continued voluntary and charitable support like that provided by Keelan Westall is more important than ever.

Naomi House Charity Committee comprising Rachel Spayne, Louise Hunt, Amy Innes, Louise Tanner and Clara Chaddock, took just 4.5 hours to complete the walk. The route started and ended in the pretty village of Odiham, passing Dogmersfield House, Tundry Pond, up along the Basingstoke Canal and back via Greywell.

Naomi House opened in June 1997 and today provides much need respite and terminal care, plus bereavement support for children and their families from across the south of England, covering Berkshire, Dorset, Hampshire, the Isle of Wight, Wiltshire and the fringes of West Sussex and Surrey.


"Cadogan Keelan Westall shortlisted for Claims Team of the Year" - Insurance Day London Market Awards 2009

We would like to congratulate our dedicated claims team in being shortlisted for the Insurance Day London Market Awards, with special recognition and thanks to Sue Regan who submitted the entry for the Team.

"Our philosophy has always been to provide a first class 'personal' service to our clients and the team is dedicated to ensure each claim is dealt with as efficiently as possible in a courteous and professional manner." Sue Regan – Claims Manager

The event was hosted in the Ballroom at the Grosvenor House Hotel in London on Thursday 3rd December. 420 guests enjoyed an awards banquet, including public speaking and hosting by Robert Marshall Andrews; the Labour Member for Parliament for Medway.

The sponsors this year were: CII, Clyde & Co, Dewey & LeBoeuf, Markel International, Holman Fenwick Willan HFW & QBE and the twelve categories for the 2009 event were;

The criteria for Claims Team of the Year entrants were that the winner must have shown a good track record for excellent claims handling skills, or must have put in place a claims initiative which benefitted the customer and demonstrated innovation both in underwriting risk and dealing with claims. The judges focused on the skill of establishing claims paying processes, including transparency and service to the client, speed of payment, elimination expense costs and innovation in the claims paying processes.

Chosen from hundreds of submissions; we were shortlisted and sat proudly amongst many well known international insurance companies as the providers of a first class Claims service.

Our submission highlighted not only our customers' testimonials on working ethics but included detailed information on how claims had improved their speed of payment.